Shipping and Delivery Policy

Last Updated: October 28, 2026

Who We Are

Suggested text: Our website address is: https://sundarbanroyalbengaltourism.com. Sundarban Royal Bengal Tourism is an authorized tour and travel agency offering guided Sundarban tours, boat safaris, customized holiday packages, and hotel/resort accommodations in Sundarban, West Bengal, India.

Nature of Service (No Physical Shipping)

Suggested text: Sundarban Royal Bengal Tourism provides tour, safari, and hospitality services. We do not sell or deliver physical merchandise or parcels. Consequently, standard courier or physical shipping is not applicable to any bookings made through our website.

Delivery Method (Digital Delivery)

Suggested text: All tour booking confirmations, itineraries, invoices, and travel vouchers are delivered digitally. Once your reservation and payment are successfully confirmed, your travel documents will be delivered via:

• Email: Sent directly to the email address provided during booking.
• WhatsApp / SMS: Sent to your registered mobile number for quick on-the-go access.

Delivery Timeline

Suggested text: Your digital booking confirmation and e-voucher will typically be delivered within 1 to 24 hours of successful payment confirmation. For same-day or last-minute tour bookings, vouchers are issued immediately via WhatsApp or phone confirmation.

Shipping and Delivery Charges

Suggested text: Because all travel vouchers, invoices, and booking confirmations are generated and delivered electronically via email and WhatsApp, there are zero (FREE) shipping and delivery fees.

Physical Service Fulfillment (Tour Departure)

Suggested text: The actual tour service is fulfilled on your scheduled travel date at the designated meeting or boarding point (e.g., Kolkata pickup point, Canning Railway Station, or Godkhali Ferry Ghat, Sundarban) as outlined in your booking voucher. Guests are requested to show the digital or printed copy of their voucher along with a government-issued photo ID at reporting time.

Non-Receipt of Booking Confirmation

Suggested text: If you do not receive your booking confirmation voucher within 24 hours of successful payment, please check your spam or junk folder first. If still unavailable, please reach out to our team immediately with your transaction ID and booking reference.

Contact Information

Suggested text: For any queries or assistance regarding your booking delivery or this policy, please reach out to us:

• Website: https://sundarbanroyalbengaltourism.com
• Email: sundarban@royalbengaltourism.com / sundarbansroyalbengaltourism@gmail.com
• Phone / WhatsApp: +91 8609865392 / +91 8350086021
• Address: Dulki, Gosaba, South 24 Parganas, West Bengal, India – 743370